Offers journal, advice, and information for customer service professionals.
Resource for customer service, call center and helpdesk professionals.
Assisting in the development of customer-centric e-business initiatives and ventures in technology,...
News and commentary on CRM topics, including software and implementation.
Resource center featuring news, event and conference schedules, employment opportunities, case stud...
News, products, and tutorials for those interested in customer relationship management.
A blog focused on customer service and the customer service experience. Interviews, tips, and downl...
Provides articles, news, glossary and other CRM related resources.