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I thought my flight included a checked bag, but at the airport, they told me it's carry-on only and I have to pay a hefty fee to check my luggage. The booking details were unclear.
Problembeschreibung
I thought my flight included a checked bag, but at the airport, they told me it's carry-on only and I have to pay a hefty fee to check my luggage. The booking details were unclear.
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Identifizierte Ursachen
Häufig Gestellte Fragen
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What is your destination country and the planned travel dates?
Did you have a confirmed reservation and a boarding pass for the flight?
When did you last check the travel blog for updates regarding Wi-Fi and taxi availability?
When and where exactly at the airport did you last recall having your passport?
Have you spoken to the hotel management about the noise issue and your dissatisfaction?
What were the originally intended travel dates and what dates were the flights actually booked for?
What specific activities were advertised as optional but felt essential?
Did you have any backup methods for your boarding pass, such as a screenshot or a printed copy?
What airline was this flight with?
What is the exact cancellation policy for your booking (e.g., strict, moderate, flexible)?
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Identifizierte Ursachen
Basic Economy Fare Restrictions
80%Many airlines offer 'basic economy' fares that are cheaper but come with strict limitations, often excluding checked bags and sometimes even carry-on bags. These restrictions are usually clearly stated during the booking process, though sometimes overlooked.
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