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I'm having trouble accessing a few specific websites, like my bank's portal and a news site. All other internet functions seem to be working perfectly, and I can reach other sites without any issues.

Problembeschreibung

I'm having trouble accessing a few specific websites, like my bank's portal and a news site. All other internet functions seem to be working perfectly, and I can reach other sites without any issues.
1
Öffentliche Sitzungen
10
Verfügbare Lösungen
4
Identifizierte Ursachen

Empfohlene Lösungen

Relevanteste Lösungen

10 Lösungen

Consider a Mesh System

75%

For larger homes with many devices, a mesh Wi-Fi system can provide better coverage and manage network traffic more efficiently.

Limit Simultaneous Devices

75%

Reduce the number of devices actively using the internet at the same time, especially for bandwidth-intensive activities.

Change Wi-Fi Channel

75%

Access your router's settings and try changing the Wi-Fi channel to one that is less congested.

Identify Interfering Devices

75%

Try turning off other electronic devices one by one to see if the Wi-Fi signal improves.

Check Router Firmware

75%

Ensure your current router's firmware is up-to-date, as updates can sometimes improve performance.

Upgrade Router

75%

Consider purchasing a newer router that supports Wi-Fi 6 or Wi-Fi 6E for improved speed and range.

Minimize Obstructions

75%

Clear any large furniture or appliances that might be directly between the router and the weak signal areas.

Relocate Router

75%

Move the router to a more central location in your home, away from obstructions and at a higher elevation if possible.

Contact ISP for Clarification

75%

If the outage is prolonged and no information is readily available, contact your ISP to confirm if it's planned maintenance.

Review ISP Communications

75%

Check for any prior notifications from your ISP about scheduled maintenance that might be affecting your area.

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Häufig Gestellte Fragen

Häufige Fragen zu diesem Problem und seinen Lösungen.

How old is your Wi-Fi router?

Has your ISP provided an estimated time for resolution?

What is the exact name of the network-related threat your antivirus detected?

What operating system are you using on the computer experiencing the access denied error?

When do 'peak hours' typically occur for you?

Are you experiencing this issue on all devices connected to your network, or just this one?

What operating system are you using?

What specific lights on the router are behaving erratically?

What is your typical upload speed according to speed tests?

What color are the lights on your router that indicate internet connectivity (e.g., WAN, Internet, Globe icon)?

Demo-Diagnosesitzungen

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Identifizierte Ursachen

DNS Resolution Issues

75%

Your device or network might be having trouble translating the website's domain name (e.g., bank.com) into an IP address. This can happen due to a faulty DNS server or local DNS cache problems.

Website-Specific Blocking or Filtering

60%

The specific websites you're trying to access might be intentionally blocking your IP address, or there might be a firewall or security software on your network or device that is incorrectly flagging them as malicious.

Browser Cache and Cookies

50%

Corrupted or outdated browser cache and cookies can sometimes interfere with loading specific websites, especially those that rely on dynamic content or user authentication.

Router or Modem Issues

40%

While other internet functions work, a specific configuration or temporary glitch in your router or modem could be affecting access to certain types of traffic or specific domains.

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