My checked bag didn't arrive at my destination in Tokyo. The airline said it's lost and they're investigating, but I have no idea when or if I'll get my belongings back.

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Verfügbare Lösungen

Identifizierte Ursachen

Häufig Gestellte Fragen

Häufige Fragen zu diesem Problem und seinen Lösungen.

What is your destination country and the planned travel dates?

Did you have a confirmed reservation and a boarding pass for the flight?

When did you last check the travel blog for updates regarding Wi-Fi and taxi availability?

When and where exactly at the airport did you last recall having your passport?

Have you spoken to the hotel management about the noise issue and your dissatisfaction?

What were the originally intended travel dates and what dates were the flights actually booked for?

What specific activities were advertised as optional but felt essential?

Did you have any backup methods for your boarding pass, such as a screenshot or a printed copy?

What airline was this flight with?

What is the exact cancellation policy for your booking (e.g., strict, moderate, flexible)?

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My checked bag didn't arrive at my destination in Tokyo. The airline said it's lost and they're investigating, but I have no idea when or if I'll get

AbgeschlossenTravel Planning & Booking Issues

13.1.2026

Identifizierte Ursachen

Baggage Handling Error

70%

The bag was misrouted, left behind at a transfer point, or incorrectly loaded onto the wrong aircraft due to human error or system malfunction during transit.

Theft or Misappropriation

15%

The bag may have been stolen at the departure airport, during transit, or at the arrival airport, or it may have been mistakenly taken by another passenger.

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