Dispute Over Security Deposit Deductions

Yes, I have both. I conducted a detailed move-in inspection with the tenant present, and we both signed a report documenting the condition of the property. I have photos of the apartment at move-in, showing it was in excellent condition. Similarly, I have a comprehensive move-out inspection report, also signed by the tenant, which notes the areas that required attention. I also took extensive photos and a video walkthrough of the property immediately after the tenant vacated, clearly showing the scuff marks on the wall, the chipped tile, and the general state of cleanliness (or lack thereof in certain areas) before the professional cleaning and repairs were done.

The specific items deducted are: 1. Professional Cleaning: $250. This covered a deep clean of the entire apartment, including oven, refrigerator, bathrooms, and floors. 2. Wall Repair (Living Room): $120. This was for patching and repainting a section of the living room wall where there were significant scuff marks and a small dent. 3. Bathroom Tile Repair: $80. This covered the cost of replacing a single chipped tile in the shower and re-grouting the surrounding area. These were estimates based on quotes from the service providers.

The tenant claims the apartment was 'spotless' and that the deductions are 'unreasonable.' Regarding the cleaning, they stated they 'did a good job' themselves and that hiring a professional was unnecessary. For the minor repairs, they argue that the scuff marks on the wall were 'already there' when they moved in, and the chipped tile in the bathroom was 'just a small chip' that wouldn't have bothered anyone. They also mentioned that they 'didn't break anything' and that the deductions are an attempt to unfairly keep their deposit.

Our lease agreement, specifically section 7b, states that the tenant is responsible for returning the property in the same condition as it was at the commencement of the lease, 'normal wear and tear excepted.' This includes a thorough cleaning of all rooms, appliances, and fixtures, as well as the cost of any repairs needed due to damage beyond normal wear and tear. It explicitly mentions that the tenant will be charged for professional cleaning if the property is not left in a satisfactory state.

Yes, I provided the tenant with an itemized list of deductions within the legally required timeframe. For the cleaning, I included a bill from the professional cleaning service I hired. For the minor repairs, I have receipts from the handyman who performed the work, detailing the parts and labor. I also included before-and-after photos of the areas that required repair.