I've noticed that I'm unable to access certain websites, like my company's internal portal and a few popular news sites. Other people on my network can access them without issue, and I can access them
Problem Description
Recommended Solutions
Most Relevant Solutions
10 solutionsConsider a Mesh System
For larger homes with many devices, a mesh Wi-Fi system can provide better coverage and manage network traffic more efficiently.
Limit Simultaneous Devices
Reduce the number of devices actively using the internet at the same time, especially for bandwidth-intensive activities.
Change Wi-Fi Channel
Access your router's settings and try changing the Wi-Fi channel to one that is less congested.
Identify Interfering Devices
Try turning off other electronic devices one by one to see if the Wi-Fi signal improves.
Check Router Firmware
Ensure your current router's firmware is up-to-date, as updates can sometimes improve performance.
Upgrade Router
Consider purchasing a newer router that supports Wi-Fi 6 or Wi-Fi 6E for improved speed and range.
Minimize Obstructions
Clear any large furniture or appliances that might be directly between the router and the weak signal areas.
Relocate Router
Move the router to a more central location in your home, away from obstructions and at a higher elevation if possible.
Contact ISP for Clarification
If the outage is prolonged and no information is readily available, contact your ISP to confirm if it's planned maintenance.
Review ISP Communications
Check for any prior notifications from your ISP about scheduled maintenance that might be affecting your area.
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Frequently Asked Questions
Common questions related to this problem and its solutions.
How old is your Wi-Fi router?
Has your ISP provided an estimated time for resolution?
What is the exact name of the network-related threat your antivirus detected?
What operating system are you using on the computer experiencing the access denied error?
When do 'peak hours' typically occur for you?
Are you experiencing this issue on all devices connected to your network, or just this one?
What operating system are you using?
What specific lights on the router are behaving erratically?
What is your typical upload speed according to speed tests?
What color are the lights on your router that indicate internet connectivity (e.g., WAN, Internet, Globe icon)?
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Identified Causes
Local DNS Resolution Issues
75%Your computer might be using incorrect or outdated DNS server information, preventing it from resolving the IP addresses of the inaccessible websites.
Firewall or Antivirus Interference
60%Your computer's firewall or antivirus software might be mistakenly blocking access to these specific websites.
Proxy Server Misconfiguration
50%If your network uses a proxy server, your computer's proxy settings might be incorrect or the proxy itself might be blocking certain sites.
Corrupted Network Configuration
40%Your computer's network configuration files (like IP stack) might be corrupted, leading to connectivity problems.
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