When I make or receive phone calls, I can't hear the other person speaking. The speaker seems to be working for other audio, but not for calls. I have to use speakerphone all the time.
Problem Description
Recommended Solutions
Most Relevant Solutions
10 solutionsReview App Permissions
Check the permissions granted to installed apps and revoke any that seem unnecessary or suspicious.
Run Antivirus Scan
Install and run a reputable antivirus/anti-malware scanner on your tablet to check for and remove any threats.
Avoid Interrupting File Operations
Do not disconnect the tablet or interrupt file transfers while they are in progress.
Ensure Proper Shutdowns
Always allow apps to close completely and ensure the tablet is shut down properly before powering it off.
Clear App Cache/Data
If the corruption is linked to a specific app, clearing its cache and data might resolve the problem (note: this may delete app settings).
Update Operating System and Apps
Ensure your tablet's OS and all relevant apps are updated to the latest versions, as these often include bug fixes.
Restart Tablet
A simple restart can often resolve temporary software glitches that might be causing file issues.
Backup and Replace Storage
Immediately back up any recoverable data and consider replacing the SD card or seeking professional repair for internal storage issues.
Check Storage Health
Use built-in diagnostic tools or third-party apps to check the health of your tablet's storage. If using an SD card, test it on another device.
Factory Reset
As a last resort, a factory reset will remove all data and apps, including any potential malware.
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What is your phone's operating system?
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Which of the following best describes the environment where you are experiencing GPS issues?
Have you tried using a different charging cable and power adapter?
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Identified Causes
Earpiece Speaker Hardware Malfunction
70%The earpiece speaker itself may be damaged or have a loose connection, preventing it from producing sound specifically during phone calls.
Software Glitch or Bug
50%A temporary software issue or a bug in the phone's operating system or dialer app could be misdirecting or muting the audio output for calls.
Blocked or Dirty Earpiece Grille
30%Debris, lint, or earwax can accumulate in the earpiece grille, physically obstructing the sound from reaching the user's ear.
Bluetooth or Connected Audio Device Interference
20%If a Bluetooth headset or other audio device is connected, the phone might be attempting to route call audio to it, even if it's not actively in use or is malfunctioning.
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