kb.pub

My online gaming experience is terrible due to high latency (ping). I'm getting lag spikes that make it impossible to play competitively, and it's affecting other real-time applications too.

Problem Description

My online gaming experience is terrible due to high latency (ping). I'm getting lag spikes that make it impossible to play competitively, and it's affecting other real-time applications too.
1
Public Sessions
10
Available Solutions
4
Identified Causes

Recommended Solutions

Most Relevant Solutions

10 solutions

Consider a Mesh System

75%

For larger homes with many devices, a mesh Wi-Fi system can provide better coverage and manage network traffic more efficiently.

Limit Simultaneous Devices

75%

Reduce the number of devices actively using the internet at the same time, especially for bandwidth-intensive activities.

Change Wi-Fi Channel

75%

Access your router's settings and try changing the Wi-Fi channel to one that is less congested.

Identify Interfering Devices

75%

Try turning off other electronic devices one by one to see if the Wi-Fi signal improves.

Check Router Firmware

75%

Ensure your current router's firmware is up-to-date, as updates can sometimes improve performance.

Upgrade Router

75%

Consider purchasing a newer router that supports Wi-Fi 6 or Wi-Fi 6E for improved speed and range.

Minimize Obstructions

75%

Clear any large furniture or appliances that might be directly between the router and the weak signal areas.

Relocate Router

75%

Move the router to a more central location in your home, away from obstructions and at a higher elevation if possible.

Contact ISP for Clarification

75%

If the outage is prolonged and no information is readily available, contact your ISP to confirm if it's planned maintenance.

Review ISP Communications

75%

Check for any prior notifications from your ISP about scheduled maintenance that might be affecting your area.

Relevance scores update as you answer more questions

Frequently Asked Questions

Common questions related to this problem and its solutions.

How old is your Wi-Fi router?

Has your ISP provided an estimated time for resolution?

What is the exact name of the network-related threat your antivirus detected?

What operating system are you using on the computer experiencing the access denied error?

When do 'peak hours' typically occur for you?

Are you experiencing this issue on all devices connected to your network, or just this one?

What operating system are you using?

What specific lights on the router are behaving erratically?

What is your typical upload speed according to speed tests?

What color are the lights on your router that indicate internet connectivity (e.g., WAN, Internet, Globe icon)?

Demo Diagnostic Sessions

Explore real diagnostic sessions for this problem with different scenarios and solutions.

Identified Causes

Unstable Internet Connection

80%

Fluctuations in your internet signal strength or bandwidth can lead to inconsistent performance, causing lag spikes. This can be due to issues with your modem, router, or the ISP's infrastructure.

Network Congestion

70%

Too many devices or applications consuming bandwidth simultaneously on your network can saturate your connection, leading to increased latency. This is especially true for real-time applications like gaming.

Wi-Fi Interference or Weak Signal

60%

If using Wi-Fi, interference from other devices or a weak signal can cause packet loss and latency. Distance from the router and physical obstructions also play a role.

Outdated Network Drivers or Hardware

40%

Old or corrupted network drivers on your computer can cause performance issues. Similarly, aging network hardware like your router or modem might not be able to handle current demands.

Start Your Diagnostic Session

Get personalized help with your problem. Our AI-powered diagnostic system will guide you through a series of questions to identify the best solution.

Start Diagnosis