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My web browser is extremely slow, and websites are taking a very long time to load. I've cleared my cache and cookies, but it hasn't helped. I suspect there might be an extension causing problems.

Problem Description

My web browser is extremely slow, and websites are taking a very long time to load. I've cleared my cache and cookies, but it hasn't helped. I suspect there might be an extension causing problems.
1
Public Sessions
10
Available Solutions
3
Identified Causes

Recommended Solutions

Most Relevant Solutions

10 solutions

Test with IP Address

75%

Attempt to map the drive using the server's IP address directly.

Flush DNS Cache

75%

Clear your computer's DNS cache to force a fresh lookup.

Contact Network Administrator

75%

Request the administrator to check your user account's permissions for the specific share.

Check Share Permissions

75%

Verify that your user account has the necessary read/write permissions on the network share.

Try IP Address Instead of Hostname

75%

If using a hostname, try mapping using the server's IP address to rule out DNS issues.

Verify Path Exactly

75%

Copy and paste the path directly from a working machine or documentation.

Check Firewall Settings

75%

Ensure your local firewall is not blocking access to the network share.

Reboot Computer

75%

A simple reboot can resolve many transient network issues.

Restart Network Adapter

75%

Disable and re-enable the network adapter on your computer.

Address System Updates

75%

Ensure your operating system and other relevant software are up-to-date to support the new application version.

Relevance scores update as you answer more questions

Frequently Asked Questions

Common questions related to this problem and its solutions.

What is the current utilization of CPU, Memory, and Disk when the computer is slow (e.g., checked via Task Manager/Activity Monitor)?

Have you recently installed any new software, updates, or connected new hardware?

What are the computer's specifications (CPU, RAM, and primary storage type - HDD or SSD)?

Is the slowness consistent across all applications, or only when using specific programs (e.g., web browser, games)?

When did the slowness start, and was it sudden or gradual?

What operating system are you using?

What is the specific software application you are requesting an upgrade for?

When did this issue start occurring?

What is the make and model of your company-issued mobile phone?

What type of backup software or service are you using?

Demo Diagnostic Sessions

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Identified Causes

Problematic Browser Extension

75%

A poorly coded or resource-intensive browser extension can consume significant system resources, leading to browser slowdowns and slow page loads.

Insufficient System Resources

40%

If your computer has limited RAM or a slow CPU, the browser may struggle to load complex websites, especially with multiple tabs or extensions open.

Malware or Adware Infection

30%

Malicious software can interfere with browser performance, inject unwanted ads, and redirect traffic, causing significant slowdowns.

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