The course materials are not compatible with my screen reader, and the video captions are often inaccurate. This makes it very difficult for me to learn effectively.
Descripción del Problema
Preguntas Frecuentes
Preguntas comunes relacionadas con este problema y sus soluciones.
What specific types of personal information and academic records are stored on the platform?
What specific file formats are the course materials in (e.g., PDF, EPUB, proprietary format)?
Can you provide an example of a module where the learning objectives were unclear?
Can you provide specific examples of the outdated or incorrect information you found?
What is the primary purpose of this discussion forum?
What specific topics or types of readings do you find most difficult to stay engaged with?
How many online courses are you currently enrolled in?
What specific topics or modules in the course feel the most theoretical to you?
Can you describe the technical issue in detail, including any error messages you've encountered?
What specific proctoring software are you using?
Sesiones de Diagnóstico Demo
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Causas Identificadas
Poorly Structured Digital Content
90%The course materials may not be semantically structured (e.g., missing proper headings, alt text for images, or using tables for layout), making it difficult for screen readers to interpret and navigate.
Inaccurate or Missing Captioning Process
85%The video captioning process might rely on automated speech recognition (ASR) without human review, leading to frequent errors, or the captions may not be properly synchronized or formatted.
LMS or Platform Limitations
70%The learning management system (LMS) or platform hosting the course might have inherent accessibility limitations or not fully support standard accessibility features for screen readers and captioning.
Outdated Screen Reader Software
40%The user's screen reader software might be outdated and not compatible with newer web technologies or accessibility standards used in the course materials.
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