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During peak hours, my internet becomes almost unusable. I suspect network congestion in my area is causing these severe slowdowns, even though my plan should be faster.

Descripción del Problema

During peak hours, my internet becomes almost unusable. I suspect network congestion in my area is causing these severe slowdowns, even though my plan should be faster.
1
Sesiones Públicas
10
Soluciones Disponibles
3
Causas Identificadas

Soluciones Recomendadas

Soluciones más relevantes

10 soluciones

Consider a Mesh System

75%

For larger homes with many devices, a mesh Wi-Fi system can provide better coverage and manage network traffic more efficiently.

Limit Simultaneous Devices

75%

Reduce the number of devices actively using the internet at the same time, especially for bandwidth-intensive activities.

Change Wi-Fi Channel

75%

Access your router's settings and try changing the Wi-Fi channel to one that is less congested.

Identify Interfering Devices

75%

Try turning off other electronic devices one by one to see if the Wi-Fi signal improves.

Check Router Firmware

75%

Ensure your current router's firmware is up-to-date, as updates can sometimes improve performance.

Upgrade Router

75%

Consider purchasing a newer router that supports Wi-Fi 6 or Wi-Fi 6E for improved speed and range.

Minimize Obstructions

75%

Clear any large furniture or appliances that might be directly between the router and the weak signal areas.

Relocate Router

75%

Move the router to a more central location in your home, away from obstructions and at a higher elevation if possible.

Contact ISP for Clarification

75%

If the outage is prolonged and no information is readily available, contact your ISP to confirm if it's planned maintenance.

Review ISP Communications

75%

Check for any prior notifications from your ISP about scheduled maintenance that might be affecting your area.

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Preguntas Frecuentes

Preguntas comunes relacionadas con este problema y sus soluciones.

How old is your Wi-Fi router?

Has your ISP provided an estimated time for resolution?

What is the exact name of the network-related threat your antivirus detected?

What operating system are you using on the computer experiencing the access denied error?

When do 'peak hours' typically occur for you?

Are you experiencing this issue on all devices connected to your network, or just this one?

What operating system are you using?

What specific lights on the router are behaving erratically?

What is your typical upload speed according to speed tests?

What color are the lights on your router that indicate internet connectivity (e.g., WAN, Internet, Globe icon)?

Sesiones de Diagnóstico Demo

Explora sesiones de diagnóstico reales para este problema con diferentes escenarios y soluciones.

Causas Identificadas

Local Network Congestion

80%

During peak hours, a high number of users in your immediate area are simultaneously using the internet, overwhelming the shared bandwidth provided by your ISP. This is common with cable and DSL services.

Outdated or Inadequate Router/Modem

50%

Your modem or router may not be capable of handling the speeds your plan offers or managing multiple devices efficiently, especially under heavy load.

Internal Network Issues

30%

Problems within your home network, such as too many devices, background processes, or faulty network cables, could be consuming bandwidth or causing bottlenecks.

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