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People on the other end of my calls complain that they can't hear me clearly, or that my voice sounds muffled. I've tried different locations, but the issue persists.

Descripción del Problema

People on the other end of my calls complain that they can't hear me clearly, or that my voice sounds muffled. I've tried different locations, but the issue persists.
1
Sesiones Públicas
10
Soluciones Disponibles
4
Causas Identificadas

Soluciones Recomendadas

Soluciones más relevantes

10 soluciones

Consult Manufacturer Support

75%

If the problem persists across multiple devices, contact the support for your phone, headphones, or car manufacturer.

Test with Other Devices

75%

Try connecting your phone to a completely different Bluetooth speaker or headphones to isolate if the issue is with the phone's hardware.

Check Connected Devices

75%

Ensure no other devices are actively trying to use the same Bluetooth audio profile on your phone or the car stereo.

Forget and Re-pair Devices

75%

On your phone, 'forget' both the headphones and car from your Bluetooth settings, then re-pair them as if they were new devices.

Update Device Firmware

75%

Consult the manuals or manufacturer websites for your headphones and car stereo to see if firmware updates are available and how to install them.

Update Phone Software

75%

Check for and install any available operating system updates for your phone, as these often include Bluetooth driver improvements.

Check Device Proximity

75%

Ensure your phone is within close proximity to the Bluetooth device, especially in the car where the receiver might be further away.

Minimize Interference

75%

Try using the devices in a different location with fewer potential sources of interference (e.g., away from microwaves, other wireless devices).

Remove Phone Case

75%

If using a thick or insulating case, remove it to allow for better heat dissipation.

Avoid Direct Sunlight and Heat

75%

Keep your phone out of direct sunlight and avoid leaving it in hot environments like a car dashboard.

Las puntuaciones de relevancia se actualizan a medida que respondes más preguntas

Preguntas Frecuentes

Preguntas comunes relacionadas con este problema y sus soluciones.

Which phone model and operating system version are you using?

When did this overheating issue start?

What operating system is your phone running?

What is the make and model of your phone?

Which parts of the screen are most affected?

What operating system is your device running?

When did you first notice the drastic decrease in battery life?

When did this issue start occurring?

What device are you using for your calls?

What is the make and model of your phone?

Sesiones de Diagnóstico Demo

Explora sesiones de diagnóstico reales para este problema con diferentes escenarios y soluciones.

Causas Identificadas

Obstrucción o daño del micrófono

75%

El micrófono de tu dispositivo podría estar físicamente bloqueado por suciedad, una funda o un protector de pantalla, o podría estar dañado, lo que provocaría una transmisión de audio apagada.

Fallo de software o aplicación

60%

Un error de software temporal dentro de la aplicación que llama o del sistema operativo del dispositivo podría estar afectando el procesamiento de audio y causando el sonido apagado.

Problemas de conectividad de red

50%

Una conexión a internet o a la red celular deficiente o inestable puede provocar compresión y degradación del audio, lo que resulta en un sonido apagado o poco claro para la otra persona.

Fallo de hardware (micrófono)

40%

El hardware del micrófono en sí puede estar fallando o funcionando mal, lo que lleva a una calidad de audio consistentemente pobre independientemente de los factores de software o ambientales.

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