I'm having trouble getting timely responses and clear information from the buyer's agent, which is slowing down the process.

{"value":"I'm having trouble obtaining a few key things. Firstly, clear and concise answers to my questions about the buyer's intentions regarding repairs. Secondly, confirmation of their loan commitment status and any potential roadblocks. Thirdly, I'm also struggling to get them to provide updated timelines for their moving plans, which impacts our own scheduling for the sale of our current home."}

{"value":"I'm typically waiting 24-48 hours for a response to an email, and sometimes even longer for a callback after leaving a voicemail. 'Timely' for me in this context would be within a few business hours, especially for urgent matters like repair requests or financing updates. A 24-hour delay on a critical item feels like an eternity in real estate."}

{"value":"Yes, I've tried multiple channels. I've sent emails, called their office line, and even sent a text message to the number they provided. While they sometimes respond to texts more quickly, it's often with a brief, unhelpful answer, and then I'm back to waiting for a more detailed response via email or phone."}

{"value":"Absolutely. We're currently in the inspection period, and the buyer's agent is dragging their feet on providing the inspection report and discussing the buyer's requested repairs. This is a critical juncture because if we can't agree on repairs, we might lose the buyer. We also have a financing contingency deadline approaching, and I need to know if the buyer is on track with their loan approval, which requires information from their agent."}

{"value":"Yes, I've spoken to the buyer's agent directly about this. I've sent a few emails and left voicemails expressing my frustration with the slow response times. I haven't contacted their broker yet, as I was hoping to resolve it directly first, but that's becoming a consideration."}

What specific types of information are you having trouble obtaining from the buyer's agent?

{"value":"I'm having trouble obtaining a few key things. Firstly, clear and concise answers to my questions about the buyer's intentions regarding repairs. Secondly, confirmation of their loan commitment status and any potential roadblocks. Thirdly, I'm also struggling to get them to provide updated timelines for their moving plans, which impacts our own scheduling for the sale of our current home."}

How long are you typically waiting for responses, and what is your definition of 'timely' in this context?

{"value":"I'm typically waiting 24-48 hours for a response to an email, and sometimes even longer for a callback after leaving a voicemail. 'Timely' for me in this context would be within a few business hours, especially for urgent matters like repair requests or financing updates. A 24-hour delay on a critical item feels like an eternity in real estate."}

Have you tried communicating with the buyer's agent through different channels (e.g., email, phone, text)?

{"value":"Yes, I've tried multiple channels. I've sent emails, called their office line, and even sent a text message to the number they provided. While they sometimes respond to texts more quickly, it's often with a brief, unhelpful answer, and then I'm back to waiting for a more detailed response via email or phone."}

Are there any specific deadlines or critical junctures in the process that are being impacted by these delays?

{"value":"Absolutely. We're currently in the inspection period, and the buyer's agent is dragging their feet on providing the inspection report and discussing the buyer's requested repairs. This is a critical juncture because if we can't agree on repairs, we might lose the buyer. We also have a financing contingency deadline approaching, and I need to know if the buyer is on track with their loan approval, which requires information from their agent."}

Have you communicated your concerns about the communication delays directly to the buyer's agent or their broker?

{"value":"Yes, I've spoken to the buyer's agent directly about this. I've sent a few emails and left voicemails expressing my frustration with the slow response times. I haven't contacted their broker yet, as I was hoping to resolve it directly first, but that's becoming a consideration."}

Buyer's Agent Communication Issues | Asesor | ES

💡

Emphasize Impact of Delays

95%Official

Clearly articulate how the lack of timely information is negatively impacting the transaction and potential consequences.

🤖 AI Analysis

"The user explicitly states that delays are impacting critical junctures like the inspection period and financing contingency, and that these delays could lead to losing the buyer. Emphasizing this impact is crucial for motivating the agent to improve their responsiveness."

💡

Escalate to Broker

90%Official

Contact the buyer's agent's managing broker to express your concerns and request intervention or a more responsive agent.

🤖 AI Analysis

"The user has already attempted direct communication with the buyer's agent without sufficient success and is considering contacting the broker. Escalation is a logical next step when direct communication fails, especially given the critical nature of the delays."

💡

Set Clear Expectations

85%Official

Proactively communicate your need for timely responses and specific information, and try to establish agreed-upon response times.

🤖 AI Analysis

"The user has defined what 'timely' means to them (within a few business hours) and has expressed frustration with current response times (24-48 hours). Setting clear expectations and attempting to establish agreed-upon response times, even if retrospectively, could be beneficial."

💡

Provide Context

80%Official

Offer more context for your requests to help the agent understand the 'why' behind your need for specific information.

🤖 AI Analysis

"The user is struggling to get clear answers about repair intentions and financing status. Providing more context about why this information is needed (e.g., to meet deadlines, to inform their own decisions) could help the agent prioritize and provide more detailed responses."

💡

Inquire About Buyer's Status

75%Official

Gently ask the agent if there are any buyer-side delays that are contributing to the communication lag.

🤖 AI Analysis

"The user is experiencing delays and needs information from the buyer's agent. Gently inquiring about potential buyer-side delays could help understand the root cause and potentially prompt the agent to address it, or at least provide a more transparent explanation."

💡

Use Multiple Channels

70%Official

Employ a combination of email, phone calls, and even text messages to reach the agent and ensure your message is received.

🤖 AI Analysis

"The user has already tried multiple channels (email, phone, text) and found that while texts might be quicker, they are often unhelpful. This solution has been partially implemented, but reinforcing its use and effectiveness could still be relevant."

💡

Clarify Communication Preferences

60%Official

Discuss preferred communication channels and the level of detail required for information to ensure both parties are on the same page.

🤖 AI Analysis

"The user has experienced unhelpful responses even through preferred channels. While clarifying communication preferences is generally good practice, the immediate problem is the lack of timely and clear information, not necessarily a misunderstanding of preferences."

💡

Suggest Direct Buyer Communication (if appropriate)

40%Official

If feasible and appropriate, suggest a brief direct communication with the buyer to expedite their input.

🤖 AI Analysis

"The user is dealing with the buyer's agent, not directly with the buyer. While direct communication with the buyer might seem like a shortcut, it's generally not appropriate to bypass the buyer's agent in a real estate transaction unless there are extreme circumstances or the agent is completely unresponsive, which is not yet the case here."

Buyer's Agent Communication Issues

AI Analysis Summary

Problema reportado

Preguntas

What specific types of information are you having trouble obtaining from the buyer's agent? (ID: 2089)

How long are you typically waiting for responses, and what is your definition of 'timely' in this context? (ID: 2090)

Have you tried communicating with the buyer's agent through different channels (e.g., email, phone, text)? (ID: 2091)

Are there any specific deadlines or critical junctures in the process that are being impacted by these delays? (ID: 2092)

Have you communicated your concerns about the communication delays directly to the buyer's agent or their broker? (ID: 2093)

Causas identificadas

Buyer's Agent Overload

Communication Style Mismatch

Lack of Urgency or Understanding

Buyer-Related Delays

Soluciones recomendadas

Emphasize Impact of Delays

Escalate to Broker

Set Clear Expectations

Provide Context

Inquire About Buyer's Status

Use Multiple Channels

Clarify Communication Preferences

Suggest Direct Buyer Communication (if appropriate)

Recursos de Autoridad

18 Ways to Show Buyers You're Worth Every Dollar | Florida Realtors

Get the Facts

The Ultimate Guide to Communication With Real Estate Agents

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