One of my power windows is stuck and won't go up or down. The switch seems to be working, but nothing happens. The other windows are fine.

{"value":"No, that's the weirdest part. When I press the switch, either from the driver's side or the door itself, there's absolutely no sound whatsoever. No click, no hum, no grinding, nothing. It's like the switch isn't even connected to anything for that specific window."}

{"value":"No, I haven't had any work done on the vehicle recently at all. The last thing I had done was an oil change about three months ago, and that was at a different dealership. Nothing has been touched on the doors or the electrical system since then."}

{"value":"The window is stuck in a partially open position. It's probably about halfway down. It's not completely up or completely down, which is kind of annoying because it lets in a bit of wind and rain when it's like this."}

{"value":"Yes, I've tried using the switch on the driver's side master control panel, and also the individual switch on the door where the stuck window is. Neither of them makes any difference. The other three windows operate perfectly from both locations."}

Does the window make any noise at all when you try to operate the switch (e.g., a click, a hum, or a grinding sound)?

{"value":"No, that's the weirdest part. When I press the switch, either from the driver's side or the door itself, there's absolutely no sound whatsoever. No click, no hum, no grinding, nothing. It's like the switch isn't even connected to anything for that specific window."}

Have you recently had any work done on the vehicle, particularly related to the doors or electrical system?

{"value":"No, I haven't had any work done on the vehicle recently at all. The last thing I had done was an oil change about three months ago, and that was at a different dealership. Nothing has been touched on the doors or the electrical system since then."}

Is the window stuck in the fully up, fully down, or a partially open position?

{"value":"The window is stuck in a partially open position. It's probably about halfway down. It's not completely up or completely down, which is kind of annoying because it lets in a bit of wind and rain when it's like this."}

Have you tried operating the switch from both the driver's side and the door where the window is located?

{"value":"Yes, I've tried using the switch on the driver's side master control panel, and also the individual switch on the door where the stuck window is. Neither of them makes any difference. The other three windows operate perfectly from both locations."}

Power Window Malfunction: One Window Stuck | Asesor | ES

💡

Test Continuity

95%Official

Use a multimeter to check for continuity and voltage at the window motor connector.

🤖 AI Analysis

"The user reports no sound from the switch, and the window is stuck partially open. This strongly suggests a problem with the electrical path to the motor or the motor itself. Testing continuity and voltage at the motor connector is the most direct way to diagnose whether the issue is with the wiring, the motor, or further up the circuit. It will help differentiate between a wiring issue and a motor failure."

💡

Check Wiring Harness

90%Official

Inspect the wiring from the switch to the motor for any visible damage, corrosion, or loose connectors.

🤖 AI Analysis

"Given that the switch is confirmed to be working from both locations and there's no electrical response, a break or short in the wiring harness between the switch and the motor is a very likely cause. Inspecting this is a logical next step after confirming power isn't reaching the motor."

💡

Test Window Motor

85%Official

Apply direct voltage to the motor terminals to see if it operates. If not, the motor is likely bad.

🤖 AI Analysis

"If testing at the motor connector (Solution 1734) shows no voltage, then directly testing the motor with external voltage is the next step to definitively determine if the motor itself is faulty. The lack of any sound from the switch also points towards a potential motor issue or a complete loss of power to it."

💡

Replace Window Motor

80%Official

If the motor is confirmed faulty, it will need to be replaced with a new one.

🤖 AI Analysis

"If the window motor is confirmed to be faulty through direct voltage testing (Solution 1729), then replacing it is the necessary solution. The symptoms of no sound and a stuck window are consistent with a failed motor."

💡

Test Window Switch

75%Official

Use a multimeter to check if the switch is sending voltage to the motor when actuated.

🤖 AI Analysis

"While the user has tried both switches and they seem to work for other windows, it's still possible the switch for the specific stuck window has an internal fault that isn't apparent. Testing the switch with a multimeter to see if it's sending voltage to the motor is a good diagnostic step, though less likely than a wiring or motor issue given the complete lack of sound."

💡

Replace Window Switch

70%Official

If the switch is found to be faulty, replace it with a new one.

🤖 AI Analysis

"If testing the switch (Solution 1735) reveals it's not sending voltage, then replacing the switch is the logical solution. However, the fact that the other windows work from both switches makes a complete switch failure less probable than a wiring or motor issue for the single stuck window."

💡

Inspect Window Regulator

60%Official

Remove the interior door panel to visually inspect the regulator for any broken cables, bent metal, or dislodged components.

🤖 AI Analysis

"The window being stuck partially open could indicate a mechanical issue with the regulator. While the lack of electrical sound points away from this initially, a binding regulator could potentially prevent the motor from operating or even cause it to seize, leading to no sound. Inspecting the regulator is a reasonable step if electrical diagnostics don't yield a clear answer."

💡

Replace Window Regulator Assembly

50%Official

If the regulator is damaged, the entire assembly will need to be replaced.

🤖 AI Analysis

"If the inspection of the window regulator (Solution 1731) reveals damage, then replacing the entire assembly is the necessary repair. This is a less likely primary cause given the complete lack of electrical response, but it's a possibility if the mechanical failure is severe enough to prevent any motor operation."

One of my power windows is stuck and won't go up or down. The switch seems to be working, but nothing happens. The other windows are fine.

AI Analysis Summary

Problemas

Preguntas

Does the window make any noise at all when you try to operate the switch (e.g., a click, a hum, or a grinding sound)? (ID: 1705)

Have you recently had any work done on the vehicle, particularly related to the doors or electrical system? (ID: 1706)

Is the window stuck in the fully up, fully down, or a partially open position? (ID: 1707)

Have you tried operating the switch from both the driver's side and the door where the window is located? (ID: 1708)

Causas identificadas

Faulty Window Motor

Broken Window Regulator Cable or Mechanism

Wiring Issue to the Window Motor

Faulty Window Switch (Internal Failure)

Soluciones recomendadas

Test Continuity

Check Wiring Harness

Test Window Motor

Replace Window Motor

Test Window Switch

Replace Window Switch

Inspect Window Regulator

Replace Window Regulator Assembly

Recursos de Autoridad

Stuck on Preparing Automatic Repair loop - Microsoft Q&A

SOLVED: How to fix Rear power window not functioning in Lexus ...

Fix Wi-Fi connection issues in Windows - Microsoft Support

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