Organisation de voyage, réservation et planification.
My flight was severely delayed, causing me to miss a pre-paid tour. I filed a claim with my travel insurance, but they denied it, stating the delay wasn't covered under my policy.
The pictures of the hotel room on the booking website made it look spacious and modern. The actual room is tiny, outdated, and smells musty. It's not what I paid for.
I need to change the date of my flight to Paris by one day, but the airline's website is giving me an error, and customer service is taking hours to answer the phone.
My flight from London to New York was canceled due to weather. The airline offered a refund, but all other flights are booked for the next three days, and I have an important meeting.
I reserved a specific type of SUV for my road trip through the national parks, but when I arrived at the rental counter, they said they don't have that model and are offering a much smaller car.
The hotel I booked in Las Vegas advertised a certain price, but upon arrival, they added a mandatory $50 per night resort fee that wasn't mentioned anywhere during the booking process.
My checked bag didn't arrive at my destination in Tokyo. The airline said it's lost and they're investigating, but I have no idea when or if I'll get my belongings back.
I accidentally booked my flight ticket with my middle name instead of my first name. My passport has my first name. Will I be able to board the plane?
I have a layover in Dubai on my way to India. I'm a citizen of a country that requires a visa for the UAE, but I'm only in the airport for 3 hours. Do I need a transit visa?
I booked a hotel in Rome for next month through a third-party website, but I never received a confirmation email. I've checked my spam folder, and it's not there. I'm worried my reservation isn't actu...
I was looking at flights for my trip to Bali, and the price was one thing. I added it to my cart to think about it for an hour, and when I went back to book, the price had increased by $200! Is this a...