📖 READER VIEW (Read-Only, Public Access)
Poorly Designed User Interface
AI Analysis Summary
Users find the learning platform's navigation clunky and unintuitive, leading to excessive time spent searching for materials instead of engaging with content.
報告された問題
質問
5 questionsWhich specific areas of the platform do you find most difficult to navigate? (ID: 3218)
Assignment submission pages
How often do you encounter difficulties finding what you need on the platform? (ID: 3219)
Frequently
Can you describe a recent instance where you struggled to find a specific resource or assignment? (ID: 3220)
Couldn't find the reading for week 3
On average, how much extra time do you estimate you spend searching for materials per study session? (ID: 3221)
15 minutes
Do you find the platform's search functionality helpful? (ID: 3222)
No
Identified Causes
4 原因情報アーキテクチャの不備
80%プラットフォーム内でコンテンツと機能が整理され、ラベル付けされている方法は、ユーザーの期待や学習環境の一般的なメンタルモデルと一致しない可能性があります。
UIデザインの不統一
70%プラットフォームの異なるセクション間で、一貫したデザインパターン、ボタンの配置、またはラベル付けの欠如は、混乱や使いにくさを感じさせる原因となります。
効果のない検索機能
60%プラットフォームの検索エンジンは、関連キーワードの不足、高度なフィルタリングオプションの欠如、または不正確な結果を返すといった、実装が不十分である可能性があります。
明確なナビゲーションのヒントの欠如
50%視覚的な手がかりが不十分であったり、ナビゲーション要素のラベルが不明瞭であったり、メニューが隠されていたりすると、ユーザーは自分がどこにいるのか、他のセクションにどうやって移動すればよいのかを理解するのが難しくなります。
Recommended Solutions
8 ソリューションEnhance Search Algorithm
🤖 AI Analysis
"The user explicitly states they spend extra time searching and that the search functionality is not helpful. Enhancing the search algorithm directly addresses this core problem by improving the accuracy and relevance of search results."
Implement Advanced Filtering
🤖 AI Analysis
"The user struggles to find specific resources. Implementing advanced filtering would allow users to more effectively narrow down search results, making it easier to locate desired materials, especially when the search algorithm alone might not be sufficient."
Improve Breadcrumbs and Signposting
🤖 AI Analysis
"The problem describes a general feeling of clunkiness and unintuitive navigation. Improved breadcrumbs and signposting would provide users with a clearer understanding of their location within the platform and how to move between sections, directly addressing the navigation issue."
Simplify Menu Structures
🤖 AI Analysis
"A complex or deep menu structure can contribute to a clunky and unintuitive feel. Simplifying menus would make key features and resources more accessible, reducing the effort required to find them."
User Journey Mapping
🤖 AI Analysis
"User journey mapping can reveal specific pain points in common tasks like finding assignments, which the user struggles with. This solution helps to identify *why* navigation is clunky and where to focus simplification efforts."
Usability Testing with Prototypes
🤖 AI Analysis
"The user's experience suggests usability issues. Testing redesigned interfaces or problematic sections (like assignment submission pages) with users would provide direct feedback on improvements and ensure they are effective."
Card Sorting Exercise
🤖 AI Analysis
"Card sorting can help understand how users naturally group information, which is crucial for creating a more intuitive site structure. This could indirectly improve navigation and search by organizing content logically."
Develop a Design System
🤖 AI Analysis
"While a design system promotes consistency, it doesn't directly address the *information architecture* or *search functionality* issues that are the primary drivers of the user's problem. It's more about the visual and interactive consistency once the structure is sound."
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