📖 READER VIEW (Read-Only, Public Access)
The primary business application is experiencing significant performance degradation over the past week, characterized by increased loading times and application freezes, impacting user productivity.
Gradually over the past week
Yes
Unsure
Loading reports, saving data
Around 50
A surge in user activity or background processes could be overwhelming the application's servers or the underlying infrastructure, leading to performance bottlenecks.
The application's database might be experiencing slow queries, locking issues, or insufficient resources, directly impacting application responsiveness.
Degraded network performance between users and the application servers, or between application components, can cause significant delays.
A recent deployment of new code, a configuration change, or an update to a dependent service could have introduced performance regressions.
🤖 AI Analysis
"The problem describes a 'significant slowdown' in application performance, affecting multiple users and specific actions like loading reports and saving data. Monitoring server resources (CPU, RAM, disk I/O) is a fundamental first step to identify if the application is being bottlenecked by the underlying hardware. This is highly relevant given the general performance degradation."
🤖 AI Analysis
"The user specifically mentioned 'loading reports' and 'saving data' as affected actions. These operations are heavily database-dependent. Reviewing database performance metrics like query execution times, index usage, and lock contention is crucial to pinpoint if the database is the source of the slowdown. This is a very strong candidate for the root cause."
🤖 AI Analysis
"Following up on the database performance, optimizing slow-running queries and ensuring proper indexing directly addresses potential bottlenecks identified in database operations like loading reports and saving data. This is a logical next step if database metrics indicate issues."
🤖 AI Analysis
"While the user stated 'other users are experiencing the same performance issues,' analyzing user activity logs can still be valuable. It might reveal if a particular *type* of report or a specific data saving pattern is causing the issue, even if it's affecting many users. It helps to narrow down the scope of the problem."
🤖 AI Analysis
"The user is 'unsure' about recent changes. Reviewing deployment logs is important because performance degradation that started 'gradually over the past week' could be a result of a recent deployment or configuration update that introduced inefficiencies or bugs. This is a good investigative step."
🤖 AI Analysis
"If reviewing deployment logs (Solution 7656) points to a recent change as the cause, then rolling back that change becomes a highly relevant solution. However, without confirmation of a recent change, this is a more reactive measure."
🤖 AI Analysis
"Network latency can impact application performance, especially for operations involving data transfer. While not as directly indicated as server or database issues by the user's answers, it's a possibility, particularly if the application involves significant client-server communication for reports or data saving."
🤖 AI Analysis
"Similar to network latency, network device health is a potential factor. However, the problem description doesn't strongly suggest a network-wide issue, and the specific actions affected (reports, saving data) lean more towards application or database bottlenecks. This is a lower priority unless other network-related symptoms appear."
Sep 29, 2020 ... Text messaging is extremely important part of my business. For months I have experienced slow loading message window, or the messenger app ...
Oct 4, 2023 ... Im looking into it and trying to recreate the issue. I tried it on cloud & self host, same result. So it might be something related with my app.