I've noticed that some of the files I've saved on my tablet, like photos and documents, are now corrupted and won't open. I'm worried about losing important data.
Descrição do Problema
Soluções Recomendadas
Soluções Mais Relevantes
10 soluçõesReview App Permissions
Check the permissions granted to installed apps and revoke any that seem unnecessary or suspicious.
Run Antivirus Scan
Install and run a reputable antivirus/anti-malware scanner on your tablet to check for and remove any threats.
Avoid Interrupting File Operations
Do not disconnect the tablet or interrupt file transfers while they are in progress.
Ensure Proper Shutdowns
Always allow apps to close completely and ensure the tablet is shut down properly before powering it off.
Clear App Cache/Data
If the corruption is linked to a specific app, clearing its cache and data might resolve the problem (note: this may delete app settings).
Update Operating System and Apps
Ensure your tablet's OS and all relevant apps are updated to the latest versions, as these often include bug fixes.
Restart Tablet
A simple restart can often resolve temporary software glitches that might be causing file issues.
Backup and Replace Storage
Immediately back up any recoverable data and consider replacing the SD card or seeking professional repair for internal storage issues.
Check Storage Health
Use built-in diagnostic tools or third-party apps to check the health of your tablet's storage. If using an SD card, test it on another device.
Factory Reset
As a last resort, a factory reset will remove all data and apps, including any potential malware.
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Perguntas Frequentes
Perguntas comuns relacionadas a este problema e suas soluções.
When did you first notice the files becoming corrupted?
When did this problem start occurring?
When did this issue first start occurring?
Has this issue started recently, or has it been happening for a while?
What is your phone's operating system?
What is your phone's operating system?
When did the volume buttons stop working?
Which of the following best describes the environment where you are experiencing GPS issues?
Have you tried using a different charging cable and power adapter?
What operating system are you using?
Sessões de Diagnóstico Demo
Explore sessões de diagnóstico reais para este problema com diferentes cenários e soluções.
Causas Identificadas
Storage Media Degradation
70%The internal storage or SD card of the tablet may be physically degrading, leading to data read/write errors and file corruption.
Software Glitches or Bugs
50%A bug in the tablet's operating system, a specific app, or a recent update could be causing files to be saved incorrectly or become corrupted.
Improper File Handling or Shutdowns
40%Abruptly closing apps, shutting down the tablet while files are being written, or interrupted file transfers can lead to incomplete or corrupted files.
Malware Infection
15%While less common on tablets, a malware infection could potentially corrupt or delete files on the device.
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