I paid extra to select my seat on a long-haul flight, but when I checked in online, my seat assignment had been changed to a middle seat in the back. No one informed me.
Descrição do Problema
Perguntas Frequentes
Perguntas comuns relacionadas a este problema e suas soluções.
What is your destination country and the planned travel dates?
Did you have a confirmed reservation and a boarding pass for the flight?
When did you last check the travel blog for updates regarding Wi-Fi and taxi availability?
When and where exactly at the airport did you last recall having your passport?
Have you spoken to the hotel management about the noise issue and your dissatisfaction?
What were the originally intended travel dates and what dates were the flights actually booked for?
What specific activities were advertised as optional but felt essential?
Did you have any backup methods for your boarding pass, such as a screenshot or a printed copy?
What airline was this flight with?
What is the exact cancellation policy for your booking (e.g., strict, moderate, flexible)?
Sessões de Diagnóstico Demo
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Causas Identificadas
System Glitch or Error
70%A technical issue within the airline's booking or check-in system may have incorrectly reassigned your seat. This can happen due to software bugs or data corruption.
Aircraft Change or Downgrade
60%The airline may have changed the aircraft type for the flight, leading to a different seating configuration. In some cases, this can result in a downgrade of your selected seat.
Overbooking or Operational Needs
50%The airline might have had to reassign seats due to operational requirements, such as accommodating a crew member, a passenger with special needs, or an overbooked flight. This is often done without prior notification.
Seat Selection Policy Violation
30%There might be a clause in the airline's terms and conditions that allows them to change seats under certain circumstances, even if you paid for a specific one. This is less common for paid selections but possible.
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