My antivirus software has flagged suspicious network activity originating from my computer. I'm not sure what it means or what I should do, but I'm worried about a potential security breach. I haven't
Descrição do Problema
Soluções Recomendadas
Soluções Mais Relevantes
10 soluçõesCheck DNS Server Configuration
Verify the DNS server settings on your router and individual devices.
Test DNS Resolution
From a connected device (if possible), try pinging an IP address directly (e.g., ping 8.8.8.8) and then a domain name (e.g., ping google.com).
Inspect UPS Status
Check the status lights and battery levels of all UPS units powering network equipment.
Check Building Power
Verify if the entire building or office area has power.
Reboot Core Equipment
Attempt a controlled reboot of the primary network devices, starting with the modem/router.
Inspect Core Equipment
Visually inspect the main router, switch, and firewall for any signs of power loss or error indicators.
Check ISP Status Page
Visit the ISP's website or social media for official status updates.
Contact ISP
Call your internet service provider to inquire about any reported outages in your area.
Replace Aging Hardware
If access points are several years old, consider replacing them with newer, more capable models that support modern Wi-Fi standards.
Update Firmware
Ensure all Wi-Fi access points and routers have the latest firmware installed, as updates often fix bugs and improve performance.
As pontuações de relevância são atualizadas à medida que você responde mais perguntas
Perguntas Frequentes
Perguntas comuns relacionadas a este problema e suas soluções.
When did the outage begin?
How many devices are typically connected to the Wi-Fi network in the affected areas?
What is the exact error message you are receiving when trying to access servers or shared drives?
How many devices are typically connected to your home network during peak hours?
When do you typically notice the network performance issues?
When did this issue first start occurring?
When do these intermittent issues typically occur?
What is your current internet connection type at home?
How many devices are typically connected to your network during these peak usage times?
Are your friends able to see the guest Wi-Fi network name (SSID)?
Sessões de Diagnóstico Demo
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Causas Identificadas
Malware Infection
75%A piece of malware, such as a Trojan, worm, or botnet client, may have infected your computer and is communicating with a command-and-control server or participating in malicious activities.
Legitimate Software Misbehavior
15%Some legitimate software, especially those that perform background updates, cloud synchronization, or peer-to-peer functions, can sometimes trigger antivirus alerts due to their network behavior.
False Positive
5%It's possible that your antivirus software has incorrectly identified legitimate network activity as suspicious.
Compromised Account or Service
5%A service or account you use might have been compromised, and the attacker is using your computer as a proxy or to send out malicious traffic.
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