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API Endpoint Returning 500 Error

Публичная сессияСессия #122617.01.2026👁️ 28 просмотровОшибки и вылеты ПО
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AI Analysis Summary

The user is encountering a persistent 500 Internal Server Error when attempting to access a specific endpoint of the API. This error is blocking their application's data retrieval process.

Описание проблемы

I'm trying to integrate with your API, but a specific endpoint is consistently returning a 500 Internal Server Error. This prevents my application from fetching the necessary data.

Вопросы

5 вопросов
Q1

What is the specific API endpoint you are trying to access? (ID: 6221)

/api/v1/users

Q2

What HTTP method are you using for the request (e.g., GET, POST, PUT, DELETE)? (ID: 6222)

GET

Q3

Are you sending any request body or parameters with your request? (ID: 6223)

false

Q4

Have you successfully accessed this endpoint before, or is this the first time you are attempting to use it? (ID: 6224)

Yes, it worked previously

Q5

Are you receiving any additional information in the response body along with the 500 error, such as an error message or stack trace? (ID: 6225)

false

Выявленные причины

4 причины
#1

Server-Side Application Error

75%

An unhandled exception or bug within the API's backend code is causing the server to crash or return an error. This is a common cause for 500 errors.

#2

Invalid Request Payload or Parameters

60%

The data sent in the request body or as parameters does not conform to the API's expected format or constraints, leading to a server-side processing error.

#3

Resource Exhaustion or Timeout

40%

The server might be experiencing high load, running out of memory, or a specific operation is taking too long to complete, resulting in a 500 error.

#4

Configuration Issue on API Server

30%

A misconfiguration on the API server, such as incorrect database connection strings, file permissions, or environment variables, could be causing the error.

Рекомендуемые решения:

10 решений
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Temporarily Disable CSS

93%Official
As a diagnostic step, temporarily disable certain CSS rules to see if they are causing the display problems.
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Inspect Element with Developer Tools

93%Official
Use browser developer tools to inspect the chart elements and their associated CSS to identify any layout or styling conflicts.
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Consult Library Documentation/Support

93%Official
Search the library's documentation or community forums for known issues related to rendering or data display.
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Update Charting Library

93%Official
If possible, update the charting library to the latest stable version, which may contain bug fixes.
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Review Data Transformation Logic

93%Official
If data is transformed before charting, examine the logic for any errors that might be corrupting the data.
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Validate Data Source

93%Official
Check the raw data being fed into the reporting system for any anomalies, missing entries, or incorrect data types.
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Clear Browser Cache and Cookies

93%Official
Corrupted cache or cookies can sometimes interfere with how web pages load and display elements.
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Try a Different Browser

93%Official
Attempt to view the reports in an alternative, up-to-date browser to see if the issue persists.
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Refactor Trigger/Procedure Logic

93%Official
Rewrite the logic within the trigger or stored procedure to ensure it correctly handles existing records and prevents duplicates.
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Temporarily Disable and Test

93%Official
If suspected, temporarily disable the trigger or procedure and test the system to see if the duplication stops.

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