📖 READER VIEW (Read-Only, Public Access)
DNS Resolution Problems
AI Analysis Summary
The user is experiencing intermittent website resolution failures and 'Page Not Found' errors, despite the websites being confirmed as operational. Changing DNS servers has not resolved the issue.
Описание проблемы
Вопросы
5 вопросовWhen do these intermittent issues typically occur? (ID: 3450)
Randomly, with no discernible pattern
Are you experiencing any other network-related issues, such as slow internet speeds or dropped connections? (ID: 3451)
Yes, sometimes slow
What operating system and browser are you using? (ID: 3452)
Windows 10, Chrome
Have you recently made any changes to your network hardware (e.g., router, modem)? (ID: 3453)
No changes
What specific DNS servers are you currently using? (ID: 3454)
1.1.1.1, 8.8.8.8
Выявленные причины
4 причиныRouter/Modem Issues
75%The user's home router or modem might be experiencing intermittent hardware failures or firmware glitches, leading to corrupted network traffic or dropped connections that affect DNS resolution.
ISP Network Congestion or Throttling
60%Your Internet Service Provider (ISP) might be experiencing network congestion during peak hours, or they could be throttling certain types of traffic, which can manifest as intermittent connectivity and resolution problems.
Browser Cache or Extensions
40%Corrupted browser cache or problematic browser extensions can interfere with how websites are loaded and rendered, leading to 'Page Not Found' errors even when the site is accessible.
Malware or VPN Interference
30%Malware on your system could be intercepting or redirecting network traffic, or a VPN service might be experiencing issues with its servers or configuration, both of which can cause intermittent resolution problems.
Рекомендуемые решения:
10 решенийReboot Router/Modem
🤖 AI Analysis
"The user is experiencing intermittent website resolution issues and sometimes slow internet. Rebooting the router/modem is a fundamental troubleshooting step that can resolve a wide range of network connectivity problems, including those related to DNS resolution and general network performance. Since no recent hardware changes were made, this is a good first step."
Test with Direct Connection
🤖 AI Analysis
"The user is experiencing intermittent website resolution issues and sometimes slow internet. Bypassing the router by connecting directly to the modem helps isolate whether the problem lies with the router or the ISP's service. This is a crucial step in diagnosing network issues."
Contact ISP
🤖 AI Analysis
"The user reports intermittent website resolution issues and sometimes slow internet. These symptoms could indicate a problem with the Internet Service Provider (ISP), such as network congestion, throttling, or general service issues. Contacting the ISP is a logical next step if basic network troubleshooting doesn't resolve the problem."
Test at Different Times
🤖 AI Analysis
"The user mentions intermittent issues and sometimes slow internet. Testing at different times, especially off-peak hours, can help determine if the problem is related to network congestion, which is a common cause of intermittent performance issues and slow speeds."
Clear Browser Cache and Cookies
🤖 AI Analysis
"While the primary issue is website resolution, clearing the browser cache and cookies can sometimes resolve 'Page Not Found' errors or incorrect website loading, especially if corrupted cached data is interfering with proper resolution. It's a relatively easy step to try."
Test in Incognito/Private Mode
🤖 AI Analysis
"Testing in incognito/private mode is a good way to quickly rule out browser-specific issues like extensions or corrupted cache. If the problem disappears in incognito mode, it points towards a browser configuration or extension issue."
Disable Browser Extensions
🤖 AI Analysis
"Browser extensions can sometimes interfere with network requests and website loading. Temporarily disabling them is a good troubleshooting step to isolate if an extension is the cause of the 'Page Not Found' errors or incorrect resolution."
Run Malware Scan
🤖 AI Analysis
"Malware can cause a variety of network and system issues, including problems with website access. While not the most direct cause for intermittent DNS resolution, it's a possibility that should be considered if other solutions fail."
Update Router Firmware
🤖 AI Analysis
"Updating router firmware can fix bugs and improve performance, which might indirectly address intermittent network issues. However, since the user hasn't reported any recent hardware changes and the issue is intermittent, it's less likely to be the primary cause compared to a simple reboot or ISP issue."
Disable VPN
🤖 AI Analysis
"The user has not mentioned using a VPN. Therefore, this solution is not directly relevant to the information provided. If the user were using a VPN, it would be a higher priority."