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Seller Refuses to Address Minor Issues

Публичная сессияСессия #29113.01.2026👁️ 200 просмотровПроблемы покупки и продажи авто
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AI Analysis Summary

The user purchased a car with minor issues (broken wiper, rattling sound) that the seller agreed to fix but is now refusing to address. This indicates a potential breach of agreement and a need to diagnose the car's problems.

Описание проблемы

The car I bought has a few minor issues like a broken wiper and a rattling sound, which the seller promised to fix but now won't acknowledge.

Вопросы

5 вопросов
Q1

What is the make, model, and year of the car? (ID: 1581)

The car is a 2018 Honda CR-V EX.

Q2

Can you describe the rattling sound in more detail (e.g., when does it occur, where does it seem to come from)? (ID: 1582)

The rattling sound is quite intermittent, which is frustrating. It seems to happen most often when I'm driving at lower speeds, say between 15-30 mph, and especially when I'm going over slightly uneven pavement or small bumps. It also sometimes occurs when I'm accelerating gently from a stop. It sounds like it's coming from the front passenger side of the car, maybe somewhere under the dashboard or in the engine bay, but it's hard to pinpoint exactly. It's not a constant loud rattle, more of a persistent, annoying 'clack-clack-clack' or a metallic vibration.

Q3

When did you purchase the car, and when did the seller initially agree to fix the issues? (ID: 1583)

I purchased the car on October 15th, 2023. The seller initially agreed to fix the issues verbally right before I drove off the lot, and then he confirmed his willingness to fix the wiper via text message a couple of days later, around October 17th. He started to become evasive about the rattling sound shortly after that.

Q4

Do you have any written documentation (e.g., text messages, emails, a written agreement) of the seller's promise to fix the issues? (ID: 1584)

Yes, I do have some written documentation. We exchanged text messages where he explicitly said, 'Don't worry about the wiper, I'll get that fixed for you' and also mentioned he'd 'look into that rattling sound.' I also have a copy of the bill of sale, but it doesn't specifically list these promised repairs. The agreement to fix them was verbal and then confirmed via text.

Q5

Have you had a mechanic inspect the car since purchasing it? (ID: 1585)

No, I haven't had a mechanic inspect the car specifically for these issues since I purchased it. I was hoping the seller would honor his word first. I was planning to take it to my trusted mechanic if the seller continued to refuse, but I wanted to give him a chance to make it right.

Выявленные причины

1 причина
#1

Отказ продавца от исполнения договора

90%

Продавец может намеренно уклоняться от своих обязательств по устранению согласованных проблем, возможно, по финансовым причинам или из-за отсутствия добросовестности. Это скорее контрактный/этический вопрос, чем механический.

Рекомендуемые решения:

10 решений
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Wait a Short Period

93%Official
If you suspect a genuine emergency, waiting a few more days might be an option, but this is not recommended given the high probability of fraud.
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Attempt Contact Through Alternative Means

93%Official
If you have any other contact information (e.g., a phone number from a previous listing), try reaching out through those channels.
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Change Passwords

93%Official
Update passwords for your online accounts, especially those related to financial services and the platform where the transaction occurred.
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Monitor Financial Accounts

93%Official
Keep a close eye on your bank accounts, credit cards, and credit reports for any suspicious activity.
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Contact Payment Provider

93%Official
If you used a payment service with buyer protection, contact them to dispute the transaction and attempt to recover funds.
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File a Police Report

93%Official
Report the scam to your local law enforcement agency. This creates an official record and may aid in investigations.
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Contact Platform Support

93%Official
Report the seller and the listing to the online platform immediately. They may have fraud prevention measures and can ban the user.
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Consult a Mechanic

93%Official
Get a professional assessment of any mechanical issues to understand their severity and potential impact on resale.
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Document All Issues

93%Official
Keep records of any problems encountered and any repair attempts.
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Explore Private Sale Resale Options

93%Official
If a return is not possible, focus on minimizing losses by selling the car privately or to another dealer.

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