I'm experiencing significant and unpredictable latency spikes on my network, especially when playing online games. This causes lag and makes the gameplay unplayable. It's not a constant issue, but it
问题描述
推荐解决方案
最相关的解决方案
10 个解决方案Check DNS Server Configuration
Verify the DNS server settings on your router and individual devices.
Test DNS Resolution
From a connected device (if possible), try pinging an IP address directly (e.g., ping 8.8.8.8) and then a domain name (e.g., ping google.com).
Inspect UPS Status
Check the status lights and battery levels of all UPS units powering network equipment.
Check Building Power
Verify if the entire building or office area has power.
Reboot Core Equipment
Attempt a controlled reboot of the primary network devices, starting with the modem/router.
Inspect Core Equipment
Visually inspect the main router, switch, and firewall for any signs of power loss or error indicators.
Check ISP Status Page
Visit the ISP's website or social media for official status updates.
Contact ISP
Call your internet service provider to inquire about any reported outages in your area.
Replace Aging Hardware
If access points are several years old, consider replacing them with newer, more capable models that support modern Wi-Fi standards.
Update Firmware
Ensure all Wi-Fi access points and routers have the latest firmware installed, as updates often fix bugs and improve performance.
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常见问题
与此问题及其解决方案相关的常见问题。
When did the outage begin?
How many devices are typically connected to the Wi-Fi network in the affected areas?
What is the exact error message you are receiving when trying to access servers or shared drives?
How many devices are typically connected to your home network during peak hours?
When do you typically notice the network performance issues?
When did this issue first start occurring?
When do these intermittent issues typically occur?
What is your current internet connection type at home?
How many devices are typically connected to your network during these peak usage times?
Are your friends able to see the guest Wi-Fi network name (SSID)?
演示诊断会话
探索此问题的真实诊断会话，包含不同场景和解决方案。
已识别原因
Network Congestion
75%Other devices or applications on your network are consuming significant bandwidth, leading to packet loss and latency spikes for your gaming traffic.
ISP Throttling or Network Issues
60%Your Internet Service Provider (ISP) may be experiencing congestion on their network, or they might be intentionally throttling your connection during peak hours.
Router/Modem Performance Issues
50%Your router or modem might be outdated, overheating, or experiencing firmware issues that cause it to drop packets or become unresponsive under load.
Wi-Fi Interference or Signal Strength
40%If you are using Wi-Fi, interference from other devices or a weak signal can cause intermittent connection drops and latency spikes.
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