My work email and calendar are not syncing with my company-issued mobile phone. I'm missing important updates and appointments. I've tried restarting my phone and reconfiguring the account.
问题描述
推荐解决方案
最相关的解决方案
10 个解决方案Test with IP Address
Attempt to map the drive using the server's IP address directly.
Flush DNS Cache
Clear your computer's DNS cache to force a fresh lookup.
Contact Network Administrator
Request the administrator to check your user account's permissions for the specific share.
Check Share Permissions
Verify that your user account has the necessary read/write permissions on the network share.
Try IP Address Instead of Hostname
If using a hostname, try mapping using the server's IP address to rule out DNS issues.
Verify Path Exactly
Copy and paste the path directly from a working machine or documentation.
Check Firewall Settings
Ensure your local firewall is not blocking access to the network share.
Reboot Computer
A simple reboot can resolve many transient network issues.
Restart Network Adapter
Disable and re-enable the network adapter on your computer.
Address System Updates
Ensure your operating system and other relevant software are up-to-date to support the new application version.
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常见问题
与此问题及其解决方案相关的常见问题。
What is the current utilization of CPU, Memory, and Disk when the computer is slow (e.g., checked via Task Manager/Activity Monitor)?
Have you recently installed any new software, updates, or connected new hardware?
What are the computer's specifications (CPU, RAM, and primary storage type - HDD or SSD)?
Is the slowness consistent across all applications, or only when using specific programs (e.g., web browser, games)?
When did the slowness start, and was it sudden or gradual?
What operating system are you using?
What is the specific software application you are requesting an upgrade for?
When did this issue start occurring?
What is the make and model of your company-issued mobile phone?
What type of backup software or service are you using?
演示诊断会话
探索此问题的真实诊断会话，包含不同场景和解决方案。
已识别原因
网络连接问题
75%手机可能没有稳定或足够的互联网连接（Wi-Fi 或蜂窝网络）来与公司的电子邮件服务器同步数据。
账户同步设置
70%手机上电子邮件和日历帐户的同步设置可能配置错误、已禁用或设置为非常不频繁的同步间隔。
过时的移动设备管理 (MDM) 策略
60%公司发放的手机通常会安装 MDM 软件，以强制执行安全策略。如果这些策略已过时或已更改，它们可能会阻止同步。
损坏的账户数据或缓存
50%手机上的电子邮件/日历应用的本地数据或缓存可能已损坏，导致无法正常同步。
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