Verify the DNS server settings on your router and individual devices.
From a connected device (if possible), try pinging an IP address directly (e.g., ping 8.8.8.8) and then a domain name (e.g., ping google.com).
Check the status lights and battery levels of all UPS units powering network equipment.
Verify if the entire building or office area has power.
Attempt a controlled reboot of the primary network devices, starting with the modem/router.
Visually inspect the main router, switch, and firewall for any signs of power loss or error indicators.
Visit the ISP's website or social media for official status updates.
Call your internet service provider to inquire about any reported outages in your area.
If access points are several years old, consider replacing them with newer, more capable models that support modern Wi-Fi standards.
Ensure all Wi-Fi access points and routers have the latest firmware installed, as updates often fix bugs and improve performance.
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与此问题及其解决方案相关的常见问题。
探索此问题的真实诊断会话,包含不同场景和解决方案。
弱或不稳定的家庭网络连接是导致远程桌面会话不稳定的主要原因。这可能表现为丢包或带宽不足,导致连接中断和延迟。*
工作网络基础设施的问题,例如服务器过载、防火墙限制或 VPN 不稳定,也可能导致远程桌面问题。这不太可能是用户可修复的问题,但很重要需要考虑。
过时的远程桌面客户端软件、不正确的客户端设置或工作计算机上的配置错误可能导致性能问题。这包括图形设置或网络协议方面的问题。
Aggressive firewall settings on either your home network or your work computer, or overzealous antivirus software, can sometimes interfere with Remote Desktop traffic, causing disconnections.中文翻译:您家庭网络或工作计算机上的激进防火墙设置,或者过于严格的防病毒软件,有时会干扰远程桌面流量,导致连接断开。
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