The course materials are not compatible with my screen reader, and the video captions are often inaccurate. This makes it very difficult for me to learn effectively.

{"value":"I am currently using NVDA (NonVisual Desktop Access) as my screen reader on a Windows operating system. I've found NVDA to be quite robust and generally compatible with most web content, but it struggles significantly with the inaccessible elements in this particular course."}

{"value":"The primary issues I'm facing with screen reader compatibility are with PDF documents. Many of the PDFs are image-based scans or have complex formatting that my screen reader cannot properly interpret. For example, tables within PDFs are often read out as a jumbled mess of cells, and headings are not recognized, making it impossible to navigate the document structure. Some of the HTML pages also have issues, particularly those with embedded interactive elements like quizzes or drag-and-drop activities that lack proper ARIA labels or keyboard navigation support."}

{"value":"The course materials are hosted on Canvas. I've used Canvas before for other courses, and while it has some accessibility features, the implementation of those features can vary greatly depending on how the instructor designs and uploads their content."}

{"value":"The video captions in this course appear to be auto-generated. They often contain significant errors, misinterpretations of spoken words, and sometimes even completely nonsensical phrases. This makes it very difficult to follow along with the lectures, especially when the instructor speaks quickly or uses technical jargon. I've had to pause videos frequently to try and decipher what's being said, which really disrupts the learning flow."}

{"value":"Yes, unfortunately, I have encountered similar accessibility issues with other online courses and websites. While some platforms are quite good, many still struggle with proper screen reader compatibility. For instance, I've had trouble with complex navigation menus, inaccessible forms, and content that relies heavily on visual cues without alternative text. It's a recurring challenge that requires constant vigilance and often means I have to spend extra time trying to extract information or navigate around barriers."}

What specific screen reader are you using (e.g., JAWS, NVDA, VoiceOver)?

{"value":"I am currently using NVDA (NonVisual Desktop Access) as my screen reader on a Windows operating system. I've found NVDA to be quite robust and generally compatible with most web content, but it struggles significantly with the inaccessible elements in this particular course."}

Can you provide examples of the course materials that are not compatible with your screen reader (e.g., PDFs, HTML pages, specific interactive elements)?

{"value":"The primary issues I'm facing with screen reader compatibility are with PDF documents. Many of the PDFs are image-based scans or have complex formatting that my screen reader cannot properly interpret. For example, tables within PDFs are often read out as a jumbled mess of cells, and headings are not recognized, making it impossible to navigate the document structure. Some of the HTML pages also have issues, particularly those with embedded interactive elements like quizzes or drag-and-drop activities that lack proper ARIA labels or keyboard navigation support."}

What platform or learning management system (LMS) is hosting the course materials?

{"value":"The course materials are hosted on Canvas. I've used Canvas before for other courses, and while it has some accessibility features, the implementation of those features can vary greatly depending on how the instructor designs and uploads their content."}

Are the video captions auto-generated or manually created?

{"value":"The video captions in this course appear to be auto-generated. They often contain significant errors, misinterpretations of spoken words, and sometimes even completely nonsensical phrases. This makes it very difficult to follow along with the lectures, especially when the instructor speaks quickly or uses technical jargon. I've had to pause videos frequently to try and decipher what's being said, which really disrupts the learning flow."}

Have you encountered similar accessibility issues with other online courses or websites?

{"value":"Yes, unfortunately, I have encountered similar accessibility issues with other online courses and websites. While some platforms are quite good, many still struggle with proper screen reader compatibility. For instance, I've had trouble with complex navigation menus, inaccessible forms, and content that relies heavily on visual cues without alternative text. It's a recurring challenge that requires constant vigilance and often means I have to spend extra time trying to extract information or navigate around barriers."}

Accessibility Issues for Students with Disabilities | 顾问 | ZH

💡

Request Content Remediation

98%Official

Contact the course provider or instructor to request that they update the course materials to be WCAG compliant, ensuring proper semantic structure and accessibility features.

🤖 AI Analysis

"The user explicitly states that PDFs are image-based scans or have complex formatting that their screen reader cannot interpret, and HTML pages have issues with interactive elements lacking ARIA labels or keyboard navigation. This directly points to a need for the course materials themselves to be remediated for accessibility. This solution addresses the root cause of the screen reader incompatibility."

💡

Request Alternative Access Methods

90%Official

Ask the instructor or institution if there are alternative ways to access the course content outside of the problematic LMS.

🤖 AI Analysis

"The user has encountered similar issues with other online courses and websites, indicating a systemic problem. Requesting alternative access methods is a practical step to bypass the immediate barriers presented by the current inaccessible materials, especially if remediation takes time."

💡

Escalate to IT/Accessibility Department

85%Official

If the LMS is the bottleneck, escalate the issue to the institution's IT or accessibility services department for potential platform updates or workarounds.

🤖 AI Analysis

"The user mentions that Canvas's accessibility features vary depending on instructor implementation, and they are using NVDA on Windows. If the issue is widespread within the LMS or specific to how content is uploaded, escalating to the IT/Accessibility department is crucial for broader solutions and potential platform-level fixes or training for instructors."

💡

Seek Alternative Formats

80%Official

Inquire if transcripts or audio descriptions are available as alternatives to the captioned videos.

🤖 AI Analysis

"The user's problem description includes 'video captions are often inac'. While the primary focus is screen reader issues, the captioning problem is also explicitly stated. Seeking alternative formats like transcripts directly addresses the captioning issue and provides an alternative to inaccessible video content."

💡

Report Captioning Errors

75%Official

Systematically report all inaccurate captions to the course administrator or instructor, providing specific timestamps and corrections.

🤖 AI Analysis

"This solution directly addresses the secondary problem of inaccurate video captions. The user states the captions are auto-generated and contain significant errors. Systematically reporting these errors is a necessary step to improve the accessibility of the video content."

💡

Utilize Browser Extensions

60%Official

Explore browser extensions designed to improve screen reader compatibility or provide alternative ways to access content, though this may not fully resolve the issue.

🤖 AI Analysis

"The user is experiencing significant issues with screen reader compatibility and inaccessible interactive elements. While browser extensions might offer some partial workarounds, they are unlikely to fully resolve the fundamental problems with PDF structure and ARIA labeling. This is a less direct solution compared to remediation or alternative access."

💡

Update Screen Reader Software

40%Official

Ensure the screen reader software is updated to the latest version to support current web accessibility standards.

🤖 AI Analysis

"The user is using NVDA and has encountered issues with specific course materials. While keeping screen reader software updated is good practice, the problem description strongly suggests the issue lies with the course content and its implementation on Canvas, rather than an outdated screen reader. The user's description of the problems points to content-specific issues."

💡

Check Screen Reader Compatibility Settings

35%Official

Review the screen reader's settings to ensure it's configured to interpret web content effectively and that any relevant plugins or extensions are enabled.

🤖 AI Analysis

"Similar to updating the software, checking screen reader settings is a general troubleshooting step. However, the user's detailed description of inaccessible PDFs and HTML elements suggests the problem is with the content itself, not the screen reader's configuration. The user's experience with NVDA implies it's generally configured correctly for other content."

Accessibility Issues for Students with Disabilities

AI Analysis Summary

报告的问题

问题

What specific screen reader are you using (e.g., JAWS, NVDA, VoiceOver)? (ID: 1282)

Can you provide examples of the course materials that are not compatible with your screen reader (e.g., PDFs, HTML pages, specific interactive elements)? (ID: 1283)

What platform or learning management system (LMS) is hosting the course materials? (ID: 1284)

Are the video captions auto-generated or manually created? (ID: 1285)

Have you encountered similar accessibility issues with other online courses or websites? (ID: 1286)

识别的原因

结构不良的数字内容

字幕不准确或缺失流程

学习管理系统或平台限制

过时的屏幕阅读器软件

推荐的解决方案

Request Content Remediation

Request Alternative Access Methods

Escalate to IT/Accessibility Department

Seek Alternative Formats

Report Captioning Errors

Utilize Browser Extensions

Update Screen Reader Software

Check Screen Reader Compatibility Settings

权威资源

Accessibility - Apple

Make your PowerPoint presentations accessible to people with ...

Disability and Accessibility Services - CT State

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