I paid a certain amount as a down payment, but the contract shows a different, lower figure. The finance manager is being difficult about correcting it.
Description du Problème
Questions Fréquemment Posées
Questions courantes liées à ce problème et à ses solutions.
When did you pick up the car?
Was there a written sales contract or agreement signed by both parties?
Did the seller explicitly state that the registration and inspection were current at the time of sale?
Can you describe the condition of your trade-in vehicle prior to bringing it to the dealership? Were there any minor cosmetic issues you were aware of?
What is the make, model, and year of the car?
What are the specific unexpected fees the dealership is adding?
Did you document the car's condition (photos/videos) before the test drive?
What is the make, model, and year of the car?
Do you have a receipt or proof of the actual down payment amount you made?
Were you able to negotiate the price of the vehicle or the add-ons?
Sessions de Diagnostic Démo
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Causes Identifiées
Clerical Error
70%The finance manager or administrative staff may have made a simple mistake when inputting the down payment amount into the contract. This is a common human error in documentation.
Misunderstanding of Terms
20%There might be a misunderstanding regarding what constitutes the 'down payment' versus other fees or deposits that might have been included in the initial payment. The contract might be accurately reflecting a specific portion of the total payment.
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