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The user may not be aware that federal student loans offer various income-driven repayment plans that can lower monthly payments based on their income and family size.
The sheer volume of debt and the perceived complexity of repayment options can lead to analysis paralysis, preventing the user from taking action.
The user might be eligible for PSLF but is unsure about the specific requirements, eligible employers, or the application process.
If the user has private student loans, they may not understand that these loans typically have fewer repayment options and forgiveness programs compared to federal loans.
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