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I seem to have misplaced my boarding pass and my phone battery died. I'm struggling to get through security and find my gate.

وصف المشكلة

I seem to have misplaced my boarding pass and my phone battery died. I'm struggling to get through security and find my gate.
1
الجلسات العامة
0
الحلول المتاحة
3
الأسباب المحددة

الأسئلة الشائعة

الأسئلة الشائعة المتعلقة بهذه المشكلة وحلولها.

Were there any other specific areas of the cabin that appeared dirty besides the tray tables and restrooms?

What is the specific flight number and airline?

What is the name of the rental car company and your reservation number?

When did you first notice the website and app were down?

What is your current location relative to the hurricane's impact zone?

What is the name of your travel insurance provider?

Do you have any form of identification with you, such as a driver's license or passport?

What was the original aircraft type booked and what was the replacement aircraft type?

What is the airline you flew with?

What is your original departure time and the new departure time?

جلسات التشخيص التجريبية

استكشف جلسات تشخيص حقيقية لهذه المشكلة مع سيناريوهات وحلول مختلفة.

الأسباب المحددة

Dead Phone Battery with Digital Boarding Pass

85%

The user relied on a digital boarding pass on their phone, and the dead battery prevents them from accessing it.

Lost Physical Boarding Pass

70%

The user may have misplaced their physical boarding pass after receiving it, making it impossible to present at security or the gate.

Combination of Lost Pass and Dead Phone

60%

The user may have lost their physical pass and also had their digital pass inaccessible due to a dead phone, creating a dual problem.

ابدأ جلسة التشخيص الخاصة بك

احصل على مساعدة مخصصة لمشكلتك. سيرشدك نظام التشخيص المدعوم بالذكاء الاصطناعي من خلال سلسلة من الأسئلة لتحديد أفضل حل.

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