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الشبكاتمنخفض

I can't print to my network printer from any of my devices. I can see the printer listed, but when I try to send a document, it just sits in the queue with an error. I've confirmed the printer is powe

وصف المشكلة

I can't print to my network printer from any of my devices. I can see the printer listed, but when I try to send a document, it just sits in the queue with an error. I've confirmed the printer is powered on and connected to the network.
1
الجلسات العامة
10
الحلول المتاحة
4
الأسباب المحددة

الحلول الموصى بها

الحلول الأكثر صلة

10 حلول

Check Data Usage

75%

Review your internet plan's data cap and monitor your usage to ensure you're not exceeding it, which could lead to throttling.

Run Speed Tests

75%

Perform regular speed tests at different times of the day to gather data to present to your ISP.

Contact Your ISP

75%

Reach out to your ISP to report the intermittent performance issues and inquire about any known outages or throttling policies.

Use Wired Connections

75%

For devices that require consistent high performance, use an Ethernet cable connection instead of Wi-Fi.

Change Wi-Fi Channel

75%

Access your router's settings and try switching to a less congested Wi-Fi channel.

Relocate Router

75%

Place your router in a central, open location away from potential sources of interference (microwaves, cordless phones, Bluetooth devices).

Replace Old Equipment

75%

If your router or modem is several years old, consider upgrading to a newer, more capable model.

Update Router Firmware

75%

Check for and install the latest firmware updates for your router, as these often contain performance improvements and bug fixes.

Reboot Network Equipment

75%

Power cycle your modem and router by unplugging them for 30 seconds and then plugging them back in.

Schedule Large Downloads

75%

Plan large downloads or updates for off-peak hours when network traffic is typically lower.

تتم تحديث درجات الصلة أثناء إجابتك على المزيد من الأسئلة

الأسئلة الشائعة

الأسئلة الشائعة المتعلقة بهذه المشكلة وحلولها.

When do you typically notice the network performance issues?

When did this issue first start occurring?

When do these intermittent issues typically occur?

What is your current internet connection type at home?

How many devices are typically connected to your network during these peak usage times?

Are your friends able to see the guest Wi-Fi network name (SSID)?

What operating system are you using?

How often do you experience these audio issues?

What specific type of network activity did your antivirus flag?

What is the approximate speed you are observing during these transfers?

جلسات التشخيص التجريبية

استكشف جلسات تشخيص حقيقية لهذه المشكلة مع سيناريوهات وحلول مختلفة.

الأسباب المحددة

Print Spooler Service Issue

80%

The print spooler service on the client devices or the print server (if applicable) may be stopped, corrupted, or encountering errors, preventing print jobs from being processed.

Network Connectivity or Firewall Blockage

70%

While the printer is visible, there might be intermittent network issues, a firewall blocking communication between devices and the printer, or incorrect network configuration.

Corrupted Printer Driver

60%

The printer driver installed on the devices might be corrupted or incompatible, leading to errors when attempting to send print jobs.

Printer Hardware or Firmware Issue

40%

Although the printer is powered on, there could be an internal hardware malfunction or a firmware glitch that is preventing it from processing print jobs correctly.

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